Your satisfaction as a customer is our number one priority. Our Customer Service Center provides you with 24-hour website support.

We appreciate your business as a customer of Pinup Files. We strive to insure all our customers are satisfied the best we can. This involves providing trouble-shooting tips, and helping you restore access to your membership account. If you can not find the help you need on this site, please feel free to contact us.

Please use the navigation links above so you can be assisted with your specific issue.

A high percentage of fraud claims are by customers who willingly make the purchase, only to deny it later. Please note that completing a legitimate purchase, then claiming fraud is a form of fraud and is an illegal practice punishable by law.

After a fraudulent transaction is claimed, the account will be blacklisted, making future online purchases difficult with us and other online businesses. Please help us preserve the stability of online shopping by not filing a false fraud claim.

We are dedicated to providing you with the best quality and service possible. If there is anything we can do to assist you with using and accessing our websites, please contact us.

01/28/12: There are currently no known issues.